TERMS, CONDITIONS & CANCELLATIONS

All reservations include the following standard amenities:

24-hour security
Privacy & Exclusivity inside Pristine Bay Development
Airport or ferry-hotel and vice versa Transfers
Welcome cocktail
Luxury Accommodations
In-room water jars for complimentary water refills or personal water bottle refills
Complimentary Wi-Fi in rooms, villas, lobby, and restaurant areas
Use of all hotel amenities such as private beach, two infinity edge pools, aquatic equipment such as kayaks & paddle boards

Deposits & Cancellation Policy

DEPOSITS:

CANCELLATION POLICY:

Applicable for travel from January 2nd to December 21st.
Reservations cancelled up to 30 days prior to check-in: free cancellation.
Reservations cancelled 30 days or less prior to check-in: forfeit 50% of the reservation total.

HOLIDAY SEASON CANCELLATION POLICY:

Applicable for travel from December 22nd to January 1st.
Reservations cancelled up to 90 days prior to check-in: free cancellation.
Reservations cancelled 90 to 30 days prior to check-in: forfeit 50% of the reservation total.
Reservations cancelled 30 days or less prior to check-in: forfeit 100% of the reservation total.

CHECK IN AND CHECK OUT TIMES AND PROCEDURES:

Check in is at 3:00pm
Check out is at 11:00am
We are able to accommodate any early check in by prior request before 3:00pm and is based on availability and not guaranteed.
We are able to accommodate late check outs until 2pm upon request with no charge and based on availability and not guaranteed.
Any late check outs between 2-4pm will be charged a late check out fee of 50% of one-night rate. Any late check outs after 4pm will be charged a full night rate and are subject to the regular taxes and service charge.

All rates are in US dollars.
Due to Honduran banks regulations, we cannot accept torn or damaged bills in any currency.
Please add 19% government tax and 5% service charge to all rates (24% total).
Additional persons (all rooms): $35.00 per night + taxes & service charge.
5 night minimum stay required during peak Holiday Season (December 27th to January 1st).
2 Bedroom Villa rates are based on 4 occupants.
Villas are not broken up into individual rooms until 60 days prior to travel.
Payments accepted by credit card or bank deposits & wires.
Las Verandas Hotel & Villas accepts the following credit cards: Visa, Mastercard and Discover.
There will be no refunds within the cancellation periods due to airline delays, strikes, political unrest, weather (including hurricanes) or Acts of God.
Trip Cancellation & Interruption Insurance is recommended.
A passport valid for over 6 months is required to travel to Roatan.

MAP (breakfast and dinner): $60.00 per person, per day and children (under 10): $30.00 per child, per day.
FAP (breakfast, lunch and dinner): $80.00 per person, per day and children (under 10): $39.00 per child, per day.
Daily breakfast: $15 per person, per day.
Meal surcharge applies for holidays: Thanksgiving Day, Christmas Eve and Day, New Years Eve.
One non-alcoholic beverage is included with every meal.
Alcoholic beverages are not included in meal plans.
Please add 25% tax and service charge to meal plan prices, and 28% tax and service charge for any alcoholic beverages.

No owner or guests are allowed to have parties in their Villas, rooms or private pool areas at any time. Loud music including loud music from speaker, DJ & equipment services or live band are not allowed. To ensure the comfort and enjoyment of other guest, any and all requirements for parties must be coordinated directly with the hotel.
We enforce the maximum occupancy limits for all villa and room types. If you arrive at the hotel to check in with additional guests than originally reserved or informed during the reservation process, there will be a surcharge for the additional guest.
Las Verandas Hotel & Villas is completely smoke free in all indoors areas. Please use outdoor areas only for smoking away from other guests and staff members so they are not affected.
Open fires and flames are not allowed anywhere on hotel property by our guests. Fireworks and beach wood fires are managed by hotel team only and must be coordinated through our administration team with the standard surcharges, taxes and fees.
The hotel reserves the right to proceed with an eviction of any reservation and all guest related to a reservation due to non-compliance of our Restrictions, Regulations and Policies and to forfeit all deposits at the time of the eviction. All registered guests are responsible for all and any damages caused by your accompanying guests or group during your stay.

For further information on hotel restrictions, policies, and regulations, please visit our Policies page.

Regrettably Las Verandas Hotel & Villas is not currently fully handicap/wheelchair accessible. However, we do offer assistance in any way we can, including but not limited to: luggage delivery, re-arranging bedroom furniture, shower chair, laundry service, staff availability 24 hours a day, and specialty dishes to accommodate dietary requirements. If you have specific needs, requests or concerns, we ask that you contact us. For a full list of accessible features please visit our Policies page.